last amendment date 07.12.2021
TERMS OF USE
Rules for transactions on the Website cryptobroker.pro.
1. General Provisions.
1.1 This Agreement defines the conditions for the provision of exchange services.
1.2 Clients are individuals and organizations that have expressed a desire to complete a transaction through the cryptobroker.pro service (hereinafter referred to as the Service).
1.3 If the Client and the Service are referred to collectively, they are called Parties.
1.4 The parties agreed that this agreement, drawn up in electronic form, is equivalent to a written agreement.
1.5 These rules are considered organized due to the conditions of the public offer, which the Client accepts by creating an exchange request, filed on the cryptobroker.fr website.
The offer is formed at the time the customer submits the application and is one of the main components of this agreement. Public offer refers to information displayed by the contractor on the conditions for filing an application. The main component of the public offer is the actions taken at the completion of the application by the Customer and indicating his exact intentions to complete the transaction on the conditions specified when filling out the application.
2. Parties to the agreement.
The contract is concluded between the cryptobroker.pro website, hereinafter the Service, on the one hand, and the Customer, represented by the one who used the services of the Service, on the other hand.
3. List of terms
3.1 The exchange service of "electronic units" is an automated Internet service product that is provided by the Service on the basis of these rules.
3.2 Customer - an individual who agrees with the terms of the Contractor and this agreement, to which he joins.
3.3 The title mark is a conventional unit of a particular payment system, which corresponds to the calculations of electronic systems and indicates the amount of rights that correspond to the agreement of the electronic payment system and its Customer.
3.4 Application - information transmitted by the Customer in electronic form and indicating that he accepts the terms of use of the service that are offered by the Service in the application.
4. Terms of agreement and limits.
Operations on the site are carried out using the technical means of the site, by submitting an application, the Customer instructs, and the site, for a fee and at the expense of the Customer, takes actions to receive and further transfer the amount of "electronic units" declared by the Customer to a person or persons who wish to purchase such for a monetary equivalent in the amount is not lower than provided for in the parameters of the application submitted by the Customer, as well as actions to transfer the cash equivalent in the amount specified in the parameters of the application to the details specified by the Customer. Any positive difference arising as a result of the above actions as an additional benefit received is transferred to the Service as a premium payment of commission services.
We provide services only for people over 18 and under 59 years old!
4.1 The use of the Service for the purposes of making Payments is limited by the limits established by applicable law and the Service, namely:
The specified Customer is identified.
4.1.1 for customers who have successfully passed the verification, the limit is set at 14,900 euros.
4.1.2 upon reaching the limit of 14,900 euros, it is necessary to provide the source of origin of funds, the consideration of which may take up to 3 days (processing of transactions on applications is terminated at this time and all received funds are held on the account until the document is reviewed).
4.2 If the Customer exceeds the limits specified in this clause, the Service has the right:
4.2.1 refuse to the Client in the execution of the last application for payment made by the Client;
4.2.2 require the Client to go through identification / simplified identification procedures, depending on the amount of excess of the Payment in accordance with the limits established by the Service;
4.2.3 Block the Client’s access to the Use of the Service until the requested information and documents are provided.
5.1 If the amount received in the Service’s account differs from that indicated in the application, the Service makes a recalculation that corresponds to the actual receipt of the title units. If this amount exceeds or is less than specified in the application by more than 10%, the Customer has the right to terminate the contract unilaterally and return all funds to the details of the Customer, taking into account the deducted amount for commission expenses during the transfer.
5.2 If title marks do not arrive from the Customer to the Service account within 25 minutes from the moment the Customer submits the application, the agreement between the parties is terminated unilaterally by the Service, as the contract does not enter into force. The customer may not be notified. If the title marks arrive at the details of the Service after the specified period, then such funds are transferred back to the Customer’s account, and all commission costs associated with the transfer are deducted from these funds.
5.3 If there is a delay in transferring funds to the details specified by the Customer due to the fault of the settlement system, the Service is not liable for damage resulting from the long receipt of funds. In this case, the Customer must agree that all claims will be presented to the settlement system, and the Service provides its assistance as far as possible within the framework of the law.
5.4 In case of detection of falsification of communication flows or impact, in order to impair the operation of the Service, namely its program code, the application is suspended and the transferred funds are recalculated in accordance with the current agreement. If the Customer does not agree with the allocation, he has every right to terminate the contract and the title marks will go to the details specified by the Customer.
5.5 In the case of using the services of the Service, the Customer fully agrees that the Service bears limited responsibility in accordance with the scope of these rules of the received title marks and does not give additional guarantees to the Customer, and also does not bear additional responsibility to him. Accordingly, the Customer does not bear additional responsibility to the Service.
5.6. The Customer undertakes to comply with the norms in accordance with the law, and also not to fake communication flows and not create obstacles for the normal operation of the Service program code.
5.7. The Service is not liable for damage and consequences in case of erroneous transfer of electronic currency in the event that the Customer specified incorrect details when submitting the application.
5.8 Any operations on our website require registration and KYC procedure. You must specify your full name, phone number and mail . After registration you must complete all the steps in the verification section.We have the right to refuse an exchange if the requirements are not met.
5.9 Applications are executed on weekdays during business hours up to 30 minutes, on Saturday and Sunday, the deadline for the execution of the application may increase up to 24 hours. You can check the lead time with the operator in the online chat on the website or by sending an email.
5.10. Partners, customers are prohibited from having an additional affiliate account which can be used to mislead the administration of the service and used to make profit in the form of partnership payments. If any cases of violation of this clause of the service rules are identified, accounts related to the violation will be blocked without payment of affiliate fees
5.11. The customer pays the transfer fee to the payment systems during the exchange.
5.12. When exchanging BTC (Bitcoin), the client receives the amount rounded to 4 digits after the point.
6. Unforeseen circumstances.
In the event that unforeseen circumstances arise during the processing of the Customer’s application that contribute to the non-fulfillment by the Service of the terms of the contract, the deadlines for the application are postponed to the corresponding duration of the force majeure. For expired obligations Service is not responsible.
7. Form of agreement.
Both parties, in the person of the Service and the Customer, accept this agreement as an agreement equivalent in legal force, which is indicated in writing.
8. Claims and disputes.
Claims under this agreement are accepted by the Service in the form of an email in which the Customer indicates the essence of the claim. This letter is sent to the details of the Service indicated on the website.
9. Conducting exchange transactions.
9.1 It is strictly forbidden to use the services of the Service for illegal transfers and fraudulent activities. When concluding this agreement, the Customer agrees to comply with these requirements and in case of fraud bear criminal liability established by law at the moment.
9.2 If it is impossible to fulfill the application due to circumstances beyond the control of the Service, such as lack of communication, lack of funds, or erroneous data of the Customer, funds are credited to the account within the next 24 hours or returned to the details of the Customer minus commission fees.
9.3 At the first request, the Service has the right to transmit information about the transfer of electronic currency to law enforcement authorities, the administration of payment systems, as well as to victims of illegal actions that suffered as a result of fraud proved by the judicial authorities.
9.4. The Customer undertakes to submit all documents proving his identity in case of suspicion of fraud and money laundering.
9.5. The Customer undertakes not to interfere with the operation of the Service and not to damage its software and hardware, and the Customer undertakes to transmit accurate information to ensure that the Service fulfills all the conditions of the contract.
9.6. All clients must provide the selfie and holding a peace of paper with a written sentence about their name, surname and that they are not influenced by any 3-rd party and also order value in EUR currency. Processing of transactions on applications is terminated at this time and all received funds are hold on the account until the photo is provided.
Example:
My name is Elena Rudakova. Iam a customer of cryptobroker.pro and whant to send / receive € 15,000 to a bank account. I confirm that I am making a profitable transaction for myself and I am not affected by a 3-rd party.
9.7. To return or cancel the operation, please contact the online chat or email [email protected] Please note that fiat refunds are made by creating requests on our website in your personal account. Refund of cryptocurrency processing only before the fiat funds was send to your account, minus the service commission. Any return operations will sent to the details from which the funds were previously received, and were also indicated in your request. The above refund transactions are processed within 24 hours. Other refund transactions are processed within 5 business days.
10. Disclaimer.
The service has the right to refuse to conclude a contract and execute an application, without explanation. This clause applies to any customer.
9.8 Withdrawals policy
The customer is responsible to provide correct details/wallet address creating request and confirms:
- that the wallet indicated in the request is the personal wallet of the customer and the customer has an access to the indicated wallet;
- that only the customer is the owner of indicated wallet;
- that the customer is fully responsible for the details/wallet address provided and is aware of the risks of losing funds that have been sent to wrong wallet address.
The customer must confirm the wallet (indicated in the request) to the operator in chat. We send funds only to the details/wallet address indicated in the request.
10. Disclaimer.
The service has the right to refuse to conclude a contract and execute an application, without explanation. This clause applies to any customer.
